Refund and Returns Policy

At Vehicle Aesthetics, customer satisfaction is our top priority. While we currently do not accept returns due to the nature of our fulfillment process, we are committed to making things right in case of damaged, defective, or incorrect items.

No Returns or Exchanges

We do not offer returns or exchanges for reasons such as:

  • Change of mind
  • Order placed by mistake
  • Incorrect fit or style preference

Please review products, descriptions and images carefully before placing your order. For more on your online shopping rights, visit the Federal Trade Commission’s consumer protection page.

Damaged or Wrong Items

If your order arrives damaged, defective, or you receive the wrong item:

✅ Please contact us within 7 days of delivery at:
📧 vehicleaesthetics.us@gmail.com

Include:

  • Your order number
  • Clear photos of the item(s) and packaging
  • A short explanation of the issue

We’ll evaluate the issue and offer a replacement or a full refund, depending on the situation.

Late or Missing Orders

If your package hasn’t arrived within the estimated delivery time:

  • Please allow a few extra days for shipping delays
  • Contact us if the order is more than 10 days overdue

We’ll help you track it down or send a replacement if necessary.

Cancellations

Orders can only be canceled within 12 hours of purchase, before they are processed by our fulfillment partner. After this period, we cannot cancel orders in progress.

Are Your Products Safety-Tested?

Absolutely! Our car organizers and accessories meet strict safety standards to ensure they’re safe for you and your vehicle. Learn more about consumer product safety at the U.S. Consumer Product Safety Commission (CPSC). For details on our product materials, check our FAQ page.

Do You Offer Warranties on Your Products?

Yes, we provide a limited warranty on our products to cover manufacturing defects. Visit our warranty information page for full details on coverage and how to file a claim. For general warranty rights, the Federal Trade Commission’s warranty guide offers helpful insights.

What If I Have a Concern That Isn’t Resolved?

We’re here to help resolve any issues quickly! If you feel your concern hasn’t been addressed, you can learn about dispute resolution options through the Better Business Bureau (BBB). Contact us via our support page to work with our team first – we’ve got you covered!

Can I Ship Products Internationally?

Currently, we only ship within the USA, but we’re exploring international options. For details on U.S. shipping regulations, visit our shipping policy page. Check our shipping policy page for updates on our delivery options.

Contact Us

For any questions or concerns, visit our Contact Page or email us directly.

Vehicle Aesthetics
📧 Email: vehicleaesthetics.us@gmail.com
🌐 Website: https://vehicleaesthetics.com